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Privacy Policy

The Menlo Park Hotel is committed to maintaining the privacy and security of your user information. We are committed to protecting and respecting your privacy. We adhere to the privacy policy together with any disclaimers set out on the basis on which any personal data we collect from you or that you provide us, or that is provided to us relating to you ('data') by any means will be processed. Please read the following carefully to understand our use of personal data. Please note that the policy relates only to living individuals in rellation to personal data relating directly to themselves, and not to persons in any other capacity.

We may update this policy from time to time, so please check here frequently. Hotel will not disclose identifiable user information to any third party without consent.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the Site may be used to:

• Enter your email in our promotions
• Send marketing communications or surveys to you
• Respond to your questions or suggestions
• Improve the quality of your visit to our site

Your Rights

As an individual, under EU law you have certain rights to apply too us to provide information or make ammendments on how we process data relating to you. These rights apply in certain circumstances and are set out below:

1. The right to access data relating to you ('access right')

2. The right to rectify/correct data relating to you ('right to rectification')

3. The right to object to processing of data relating to you ('right to object')

4. The right to restrict the processing of data relating to you ('right to restriction')

5. The right to erase/delete data relating to you ('right to erasure')

6. The right to 'port' certain data relating to you from one organisation to another ('right to data portability')

You can opt-out of any of these promotions by emailing the hotel directly.
We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes.
At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information.
Secure Reservations
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine provided by our booking management system vendor Net Affinity.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information
We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Children's Privacy & Parental Consent
Please be aware that Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Hotel specifically requests that persons under the age of 18 not use this Site or submit or post information to the Site. Should Hotel inadvertently acquire personal information or other data from users under the age of 18, Hotel will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the Site and submitted personal information without solicitation by or permission from Hotel.

Changes to this policy

We reserve the right to change this policy from time to time in our sole discretion. If we make any changes, we will post those changes here so that you can see what information we gather, how we might might use that information and in what circumstances we may disclose it.

Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.
Policy Modifications & Contacting Hotel
Hotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact: +353 (0) 91 76 11 22
Cookie Policy

Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Cookies
When you visit the Hotel’s website, some browsing-related information on your device (computer, Smartphone, tablet etc.) is likely to be recorded in files called "cookies" and stored on your device.
1. What are the different types of cookies?

There are several categories of cookies:
o Strictly necessary cookies: these cookies are essential in order to browse some websites and use all of their features (the user's operating system support, display etc.). Without these cookies, features such as the display will not have optimum functionality. Note: these cookies collect purely technical data and do not identify you personally.
o Performance cookies: these cookies help us improve a user's experience by helping us understand how they use our websites (most frequently visited pages, applications used etc.). These cookies do not identify you individually.
o Functionality cookies: in order to make browsing easier, these cookies store certain user preferences (language, username, country etc.).
o Targeting/advertising cookies: these cookies enable a user to receive targeted advertisements based on their interests, but they also limit the number of times that the advertisements appear.
o Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant".
o Cookies from social networks: these third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site. This is the case with the "Share" and "Like" buttons on "Facebook," "Twitter," "LinkedIn," "Viadeo," etc.
Social networks which offer these application buttons can identify you by these buttons, even if you did not click on one of them when you visited our site. Indeed, some Cookies allow the social network concerned to follow your navigation on our site whenever your social network account is activated on your device when at the same time, you are on our site.
We have no control over the procedures social networks use to collect information about your navigation on our site. Please read these social networks privacy policies regarding personal data. These should allow you to exercise certain privacy options with these social networks, in particular by adjusting your user accounts for each of these networks.

2. Why does the Hotel use cookies?

Cookies help us to improve the quality of your browsing experience when visiting the our website. This technical process primarily allows us to:
o adapt the layout of our websites to suit your device's display preferences (language, display resolution, operating system used etc.)
o store some of the information that you fill in on our online forms to help us personalize your subsequent visits to our websites
o collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), with the aim of improving their relevance and usability
o put security measures in place (for example asking you to reconnect to a page or service after a certain amount of time has elapsed)
o offer you, through advertisements, personalized content that is likely to be of interest to you.
Important: Advertisements or links to third-party websites may be included on our websites. Your personal details may be collected by third parties when you click on these links. This Charter does not cover visits to third-party websites. The Menlo Park Hotel cannot be held responsible for the policy of third-parties regarding personal details and the use thereof.
Cancellation Policy

We know plans can change, but so can your bookings with us: We offer full flexibility on all bookings up to 24h before arrival (Advance purchase bookings excluded).

When booking, we will take your Credit Card details to secure the booking, but we will not charge them until your arrival or in case of a no-show. Should you need to change or cancel your reservation, please contact us with a minimum of 24h before arrival.

All advance purchase bookings are clearly marked and will be charged on the day of booking. These rates are offered at a discount and are therefor not refundable.

Please note, that we can currently not accommodate any guests who are requested to self-isolate due to travel restrictions, Covid-19 symptoms or contact tracing. Should this apply to you, we are happy to cancel your reservation free of charge to move it to a later date.
Health & Safety Info

Stay Happy, Stay Safe at The Menlo Park Hotel

Here at the Menlo Park hotel we so look forward to welcoming you back. Our team is looking forward to fulfilling the basic principles of our mission statement which is to provide excellent service and unrivalled hospitality.

We are a close knit team and we have worked hard to keep our team together and support everyone through this and we so look forward to welcoming everyone back to work.



Given the particular circumstances we find ourselves in now, we have developed our own

Stay Happy, Stay Safe Programme . Our Stay Safe programme ensures that the health and safety of our guests, employees and suppliers is of the utmost priority.

This has involved the introduction of a range of protocols and systems to ensure as much as possible that our guests will have a safe and enjoyable stay and while we will have to make some changes to the way we operate this will always form the basis on which we operate.

Our protocols include advanced sanitisation, new technologies, and effective physical distancing measures.



Our Stay Happy, Stay Safe Experience for You our Guest



Before you arrive at the hotel, you will have the option of checking in online, so all you have to do is collect your bedroom key from our screened reception desk.

Of course, you will have the option of checking in the usual way, should you choose to do so. Online/express check-out will also be an option.



The public areas that will be thoroughly cleaned continuously throughout each day.

As you arrive at your bedroom door, it will have a seal that will break on entering. After each room is cleaned thoroughly and key touchpoints are sanitised, we will fog the room with a special device that deals very effectively with viruses and other air and surface contaminants.



We will have a range of food and beverage options with in-room and main restaurant dining options available. Information on these will be available inhouse. The main food and beverage hub of the hotel will be the P.Francis & Son bistro. Hot breakfast will be served by the chef and our cold buffet has been redesigned with items individually wrapped for your convenience.

A range of hotel takeaway/ room service items will also be available and You can order and pay by dialling 400. This will entail evening service as well as our selection of breakfast bags and range of coffees which can be served to your room. Our staff will adhere to strict protocols ensuring that the health and safety of our guests as well as staff themselves Is to the fore.

There are numerous other initiatives we are undertaking to ensure as much as possible the safety and health of all our guests, employees and suppliers. We provide hand sanitizers at several key points around the hotel, appropriate personal protection equipment is made available to staff and gloves and facemasks are being used where appropriate. Plate covers will be used for plate service.

Our Management team have created handbooks and staff training documents on the basis of risk assessments of all areas so that the appropriate protocols can be adhered to in the various departments. All staff returning to work undergo a thorough re-induction and training programme to ensure that protocols are adhered to diligently.

Our main focus, as always is on offering you the welcome and hospitality which we are known for. Our goal is that whether you are visiting on business or for leisure, for You to have a relaxed and enjoyable stay, and that we will be doing everything we can to make this happen.

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